Address: | Fun cinema dd mall gwalior, Gwalior, Madhya Pradesh, 474006 |
Today i went to watch the movie the lion king (9 a. M. Show) on 12 september 2019 in dd mall fun cinema gwalior, madhya pradesh.
I bought 6 tickets and the ticket counter personnel added two combo with the ticket. I said i didn't want the combo but they said it is with the tickets. Then i asked is it compulsory, they said yes, and i had to pay for the combo with the tickets.
And the combos which were enforced upon me were of poor quality the coke tasted like a solution with 90% water and 10 % coke and the samosas were all cold and tasteless.
I hope this complaint reaches to the right ears and some action is done regarding it, as this incident clearly depicts that customer satisfaction is no priority of fun cinema, the only thing which is prioritized is profit no matter how.
I personally request to cinema manager2 but he also force to me buy food combo. I refused this.. But still he added me this combo... And he told me i can not cancel this jo krna h kar lo jise complain karna h kar do.. He missbehave with me.. I[censored] not taking action these matter then i will go to consumer form...
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Team Cinépolis