[Resolved]  Future Generali — Complaint against policy no.01247455

Address:Gurgaon, Haryana

On 5 jan 2015 i got call from number[protected] from a guy (Name not remember) that they are providing loan from aditya birla finance of rs 5, 00, 000 and this loan would be given against life insurance policy which they will do from future generalli. Firstly i will have to pay rs 50, 000 as the first premium and after this within 45 day i will get the loan. The also played a drama that they have checked my cibil score and ready to give me loan. I will have to pay rs 50, 000 for 12 years and in 18th year i will get 12 lac rs and from this 12 lac rs the adiya birla finance will deduct the amount. Then one guy mr sachin sharma [protected] confirm all the details. Then the lady involved in it says that she is not from the insurance company and from aditya birla finance. When i asked the office i was told that she cannot tell me the address of the office. Later on i got a again for the loan from the same lady this time i called aditya birla finance and they told me its a fraud call. Sachin again called me again and played the same story that we are providing you a loan of rs 5, 00, 000 and for this you will have to mortgage your policy for it. There was a long discussion where i was explained the process that some one will come to pick documents for insurance but he is not aware of loan so give him the documents and in 45 days you will get the loan. I told not to disclose to anyone in future generalli that you are receiving loan against the policy as it is a internal plan of aditya birla finanace and in all confirmation calls from future generalli i told that no loan is being paid to me. I was told that there would be confirmation call from the confirmation team and for the same i got call from [protected] and some miss chetan bajaj mod no. [protected] made he confirmation call for the loan and a brief about the loan. She also narrated the same story that we are giving you loan of 5, 00, 000 against the insurance and it would be deducted after 18 years and will have to pay the premiums.In the discussion i was again i was told not to ask any question to the one who will be collecting the cheque and documents for the policy. Here i would like to bring in notice that these people told me that loan would be given after 45 days and one can cancel the policy with-in 15 day of the receiving of the document. After this call within 10 minutes i got a call from [protected] and [protected] where again ms ishita told me that now i will get the call from insuarance company. I got a call from mr pankaj for collecting the documents. Where i told that i know you guys are fraud and after that there is no call from "fraud employees of future generalli" are you guys not able to sell your policies thats why you are making fool of people on the name of other company and loan. Shashi kant [protected].
Now, future generalli people told me that refund would not be possible as it is 15 days already passed.

Please help and refund my money as i need this on urgent basis.

Regards
Shashi kant
Mob:[protected]
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Complaint marked as Resolved 
Future Generali customer support has been notified about the posted complaint.
Verified Support
May 05, 2015
Future Generali Customer Care's response
Dear Shashi,


We sincerely regret that you had to face this issue. However, we assure you that we do not endorse this and set high standards in our customer dealings.

We have forwarded the details of this case to the concerned team for further investigation and will get back to you shortly.

Regards,

Future Generali
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