| Address: | Kolkata, West Bengal |
I am the life assured of policy no: 00755568. The policy commencement date is 09.02.2011 & the annual premium is Rs.24, 000/-payable 09th February every year. I am presently located in Kolkata.
I was met by Ms. Lovely Chanda, Certified Financial PlanningConsultant (code:[protected] who offered me a new policy - Future Generali Assured Income Plan (NLIP). She further added that my reference was provided by the company from its data base of the existing clients, as I had told her that I don't interact with unknown persons.
After describing the benefits of Future Generali Assured Income Plan (NLIP) by Ms. Lovely Chanda, I expressed my inability to buy the new policy as I was already paying 24, 000/- pa for an existing policy. At which I was suggested to surrender the existing policy (no:[protected] so that my load could be lessened. As this was acceptable to me, I requested her to inform me the amount I would receive after I surrendered my policy. Ms. Lovely Chanda, informed me that I would receive Rs. 120, 263.63. Statement dated 19.12.2014 was provided by her.
Accordingly, I proceeded to purchase a new policy in my wife's name Ms. Hema Gopi. The new policy Future Generali Assured Income Plan (NLIP)was issued to me with No: 01239146, policy commencement date 31.12.2014 with annual premium Rs.50, 514/-
However, in 1s tweek January 2015 I was informed by Ms. Lovely Chanda that the existing policy[protected] cannot be surrendered as it has alock in period of 05yrs. When, I protested against the misinformation and the consequent loss & burden on me, I was met by Mr.Rishab Dasgupta, Certified Financial Planning Manager. Mr.Dasgupta heard the entire happenings and requested time till 14. February, 2015 to credit the amount of Rs.120, 263.63 to my account. However, I was told again that I will have to continue with policy no : 00755568 as it cannot be surrendered. On my complaint in Face Book, I received a call from Dy. Manager (Grievance) Ms.Vinita Crasto on 20.02.2015 regarding the subject policy. Again, this seems to have been an exercise carried out to fulfill formalities.
Till date M/s Future Generali has not responded to my complaints on telephone nor my emails dated 08.March.2015 & 13.March.2015.
This is purely a sales gimmick screwing the innocent public.I caution every one not to believe these people even if they are certified, because the company is also involved in this game of 420. Always take whatever they say in writing. Was this information helpful? | 
