[Resolved] Future Generali India Life Insurance Co. Ltd — Returned back with in look period but premium not refund

Suraj Pal Maurya

from Delhi, Delhi

Address:

Raebareli, Uttar Pradesh

Sir JI
I have taken a Insurance of amount Rs. 99999/ from Future Generali India Insurance & Policy document received on 24/02/2015 in which term & condition were different, Premium paying period was shwon 2029 in place of 2018 . Policy Verification was not done with me & Phone No. shwon in document is also differ to my Mobile number.
Policy document returned back to office of Fututre Generali Insurance office at Ratan Square Vidhan sabha road Lucknow with in Free Look Period on 26/02/2015 . Now 02 month passed but premium amount not returned. Please Help to return the premium amount as early as posiblem.
Suraj pal maurya MIG / I-113
jawahar Vihar Colony Rae Bareli .
Mobile No. [protected]
Email - maurya.[protected]@gmail.com

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Complaint marked as Resolved

Future Generali customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2015

Future Generali Customer Care's response Dear Suraj,

We apologise for the delay caused from our end and request you to treat this as a one-off incident and not general practice.

Based on the details provided, we assure you that we are looking into this matter on priority and shall get back to you shortly.

Regards,
Future Generali