Future Generali — Mis selling product false promises

Complainant20109

Address:

Thiruvananthapuram, Kerala, 695525

Policy : 01108204
Irda complaint token[protected]
Proof - email and phone conversations

I was promised that the sum assured will double after 10 years with guaranteed returns. But such details were missing when got the policy document. Asked for cancellation but company convinced me that benefits are included and wait for the bonus to see. After 2 year got the bonus and was only 20% of the promised bonus. I contacted the company many times and they even agreed that it was mistake from their side but did not agree for the refund of my premium of 4 years. Several times in contacted the company in 4 years but they don't like to correct their own mistake.

Created complaint in irda website. Company closed it simply with false reply repeatedly. Cancel and refund my money.

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Comments

harpalsingrajput

from Pipraich, Uttar Pradesh

Friends this is a fraud company. they are doing fraud with the customers and looting money from customers.
Same kind of misselling/fraud of the policy( no 01368342/[protected] happened with me. they are not ready to pay my refund premium amount as i told them a lot times over mail and call, that this is fraud case happened with me and i don't want to continue with you fraud peoples but still they are not providing my refund amount (90k).
Such a fraud group of peoples. Please stay away from these fraud peoples. Never suggest their name to anyone.

Every time they are just showing the section no. of the Insurance Act. etc. but why they are not understanding that if we know and understand these acts, then why we go with such fraud companies.
looking for help .