Gadgetcops — bad services

Address:

New Delhi, Delhi

i purchased a samsung grand 2 mobile imei no. [protected] from spice mobile vaishali sector 4 with this i purchased gadget cop one year subscription for any damage. i sent the mobile for change of screen after it broke due to fall on ground in first week of june 2014 for which they charged me rs.2500/-. after 10 days they sent back the mobile after changing screen but the screen is going blank while working so i again launch the complaint, the call centre again asked for the rs.2500/- after arguing with senior they picked up mobile and return the same after one week but the same problem come in the set again. i sent the set by hand to the noida office after many arguments with call center executive and showed the problem at there office on 23/06/2014. since 23 june set is with them but they are saying we are checking and set is sent to samsung service centre. but till the date 11/07/2014 my mobile is with them. bad service.bad company. dont purchase mobile from spice stores and dont take gadget cops protection plans. samyak jain