Gadgetwood / Yaantra — Redmi note 3 | |||||
Hi All, I purchased a redmi note 3, six months back. But it was fell down and the screen got broken. So i gave my phone to yaantra service center as i discussed with them on phone. They made so many promises like we will give you original screen as we are the official partner with Mi india. They told me we will take only 3 days, but after hundreds of calls they gave my phone after one week. And when i got my phone i got shocked when saw the condition of my phone. The screen was not properly fit. And when i called to customer care they again took my phone back and second time also the condition is same. Now again they took my phone on 26 march 2017. Seriously i am fed up with the services of yaantra service center and if any senior from yaantra is reading this complain, so please take a proper action or else i will go to consumer court in upcoming week. Was this information helpful? | |||||
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+91 72 9006 4542
+91 11 6001 2600
33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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I had given my phone for repair to yaantra on 4 sep (pls see attached receipt); I was told that it will cost Rs.500 and will be repaired and given back by 6 Sep. Rs.300 has already been paid as advance.
Now, I got a call from your side on 6 Sep, that all software need to be deleted and reset in order to repair. Again you called up on same day saying that software deletion didn't work and it'll now cost Rs. 4500 for hardware replacement.
I asked the person that I don't want to spend so much so please return my phone along with 300 advance given. Its been 8 days since you took my phone and you have no plans of returning my phone whatsoever.
We are calling you, written you multiple emails everyday, everytime we are told someone will call you to update status, but noone calls.
What kind of professional organization are you?
You have deleted all my important data, you took an advance, you changed the charges from 500 to 4500 then something else?
I want my phone back and advance money paid immediately as this is my main phone and i am suffering each day without it.