Gallivant International — poor service from your side and breach of trust

Address:Phoenix mall

This is trupti nalawade, i have agreement with you dated 18/05/2018 for which i have paid the amount required to avail the services provided by gallivant international. Now it is binding on you to provide me with all services which you promised while making the agreement.
Since the agreement, i have contacted you several times for many details but the person on phone didn't respond well. I kept trying and asking my doubts and i was also willing to book a vacation which was your part to provide but you failed. It is very disappointing as i have taken a membership for which you are bound to provide me spa discounts, gym discounts, discounts on vacations etc. But though contacting you many times the person from your side didn't behave well and failed to response properly. Your customer care numbers given to me are always not reachable. I have tried to call you several times since joining as a member but phones are not reachable. Kindly sort out this issue and provide me with exact details and also refund my money at the earliest. It looks like you are deliberately avoiding to provide me your services and you have done breach of trust, so kindly refund my hard earned money.
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    Gallivant International Phone
    +91 20 6888 8897
    Gallivant International Address
    Office No. 12c, 2nd Floor Silver Space Building, Vishal Nagar, Pimple Nilakh, Pune City, India - 411027
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