Address: | 500090 | Website: | Www.garudavega.com |
I am writing this email to complain on missing packet and couple of opened parcels.
I actually visited your store on 31st october 2017 to drop a parcel destined to reach usa (Attached here the invoice copy).
Today my brother received the courier (Ist morning hours 07th nov) and said me that the 'non-veg pickle' packet is missing in the box.
Also found that there are couple of packets in open state - appearing like they are cut with a blade. Also, the quantity of the items we have packed in these open packets are reduced - meaning something happened and the items were taken out.
Kindly check this on priority and provide me more details on what happened? And why its missing?
How can you help & compensate me delivering the missing packet?
Photos taken before the shipping and after receiving the courier are attached here.
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The 2 opened (appearing like cut with blade) parcels is missing almost 300 grams each.
300 Grams * 2 Packets = 600 Grams
non-veg pickle = 3.25 (Average weight)
Totally 3.85 KGS of parcel is missing.
Kindly consider this and take necessary action.