[Resolved] Gati-Kwe — amazon order shipped through gati has not been delivered

David Christie

from Chennai, Tamil Nadu

Address:

IIIT Sricity, 517588

I have ordered a pc cabinet from amazon which is being shipped through gati. The docket no for the item is[protected]. The order has arrived at the nearest hub on 9th march and its yet to be delivered. Whenever i contact the customer service they come up with fake promises which are yet to be met. From the comments i am reading on their google home page, they seem to be a bunch of cheaters who would just return the item with some lame excuse.

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Apr 15, 2019

Complaint marked as Resolved

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.
This is to inform you that we are already in touch with local team to get this issue resolve on priority.
Requesting you to kindly give us some time.

Mar 14, 2019

Updated by David Christie They promised to deliver it by 13th. That did not happen. Now they promised to have it have it delivered by 14th, but the package is yet to be shipped

Mar 14, 2019

Updated by David Christie The response from Gati is the same thing that they are copy pasting for every complaint. I wish at least a part of it is true

Mar 14, 2019

Updated by David Christie They first promised to have it delivered on 10th, then they said they will deliver on 12th, it was 13th after that, and the latest promise was on 14th. I dont see it coming today either. These guys make better politicians with their fake promises that a courier service