Gati-Kwe — delay in delivery of my product by 4 days still no delivery docket no[protected]

shashankr.sap

from Hyderabad, Telangana

Address:

saroornagar, 500035

I have ordered the washing machine from flipkart it was courier through gati. The assured date of delivery was on 8th oct. But till now it was not delivered.
It was more than 48hrs the product was not moved to next level. Please help me in getting my product delivered as soon as possible. I have already raised the complaint by calling the customer care but no use.
I can't understand after reaching my home town why the delivery is getting delayed. Why simply keeping the product in warehouse without delivering.

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Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.
We request you to kindly help us with Gati's 9 digit docket number for further assistance.

Oct 13, 2019

Updated by shashankr.sap Docket number[protected] is available in the subject of the complaint. Any way my product is delivered yesterday after continuous followup with customer care. But i want to know why the delay in delivery of product even after reaching my place.