Gati-Kwe — shipment not yet delivered and no update

Address:13-1-108/109/a, Azizbagh chistychaman seetarambagh, Hyderabad, Andhra Pradesh, 500006

Hi i ordered my sansui pro tv on flipkart on 29th september. The delivery is expected on monday 7th october 2019. My docket no[protected]. I have already raised complaint but no use and no update. I want my shipment delivery asap. Even flipkart customer is also not responding properly
Is this how you care for valuable customers
If i use to search through docket number it is showing in transit phase, not even crossed second stage. The delivery is already reached hyderabad destination but unable to deliver at my destination
Kindly look into this
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Gati-KWE Customer Care's response
Dear Customer,

We extremely sorry for your experience.
This is to inform you that our concern team is already on the job to get this case resolve at the earliest.
Kindly allow us some time.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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