[Resolved] Gati-Kwe — threatening to delay and actually delaying the delivery
Ssatyajit1811 on Oct 16, 2019
I have ordered an item on flipkart on 29th september and was shipped through gati courier to be delivered by 12th october the docket number is[protected]. On 9th october at around 8:30 pm, the delivery boy called me and asked me to receive the product at a distance of 15 km. When i refused, they threatened to delay the product and actually they are delaying. Even see their unprofessionalism, they updated on the order tracking that the concerned person is missing. Several times i am calling for costumer support to both gati couriers and flipkart, they console me that the product will be delivered in 1 day. Never comes that cherishing moment. Do these companies have any work ethics? How is it possible that few people can affect the quality of service? The whole of their system is unethical.
Complaint marked as Resolved Nov 3, 2019
Delivered the product after one month after threatening to file a case against them. Worst service, never use gati courier service.
[Oct 16, 2019] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response Oct 16, 2019 Dear Customer,
We are extremely sorry for your experience
This is to inform you that our concern team is already on the job to get this case resolve at the earliest.
Kindly allow us some time.
|Add a Comment Updated:||ShareTweet|
[Resolved] Gati-Kwe - Inappropriate delay in delivery 1
[Resolved] Gati-Kwe - Accepting all orders but not delivered to accepting pincodes unless getting bulk orders
[Resolved] Gati-Kwe - Package Delivery Delay 4
[Resolved] Gati-Kwe - Paid extra for home delivery but delivery person not willing to deliver in my place only for one docket. 1
[Resolved] Gati-Kwe - shipment not delivered fraud 1