Gauhati University — Marked absent in BCOM FINANCIAL MANAGEMENT EXAMINATIONS

Sir its a humble request that please solve the issue regarding the ABSENT i got in my bcom 5th sem FINANCIAL MANAGEMENT EXAMINATION.
Its been 2.5 months after sending the email with application and marksheets of previous semesters as instructed by the notice issued by your university to the email- gu.[protected]@gmail.com
Students like us cant even take admission in masters neither can we apply for new jobs.
Plzz solve the issue
MY GU ROLL- UC[protected]
Bcom 5th sem examinations
Subject- FINANCIAL MANAGEMENT
Im sharing below the proof that i was present in the examination and the marksheet of the examination in which i was absent.