Gazon Communications — Internet not working

Address:

411033

Hello Team,

This is my 5th complaint to Gazonindia since morning yesterday, but no resolution till now.
My internet is either not working or its working extremely slow that even a simple news website like rediff is not opening. A technician came and deleted all the histories and cookies from all my devices and said that the Internet is working and went away.
But as expected your technicians have no knowledge and my Internet is not working.
I called the customer service, Kajal refused to transfer the call to her supervisor and refused to help me in any way.
This is happenning since months and I am paying to Gazon India but getting no service in return. Every week I need to call your customer service twice or thrice as Internet does not works. The customer service agents are hopeless and as per their wish they lodge a complaint and most of the times they don't. As a result the customers issues are never resolved.
I want a permanent solution for this and want a refund and disconnect your Internet connection.
Hopefully this time I will get a response from you (thinking you are from the Management team). I hope you guys won't prove me wrong.
If you feel like to contact me please call on[protected].

Thanks for the horrible service!!

Debatosh Das
Registered Ph No : [protected].
Registered Email ID : [protected]@gmail.com