Generalindia.com / ETA General [EGPL] — regarding about the appalling service

I've recently puchased o general 1.5 ton ac, its been 4 months and outdoor fan isn't working, i complained about this and two service mens came into our house and did nothing but just explaining about the wrong installation of wiring, i told them that, then do something but they didn't and, went out from our home without listening our grievances, there behaviour was very unpleasant, i tried to call them but they didn't answer my phone, we even tried make them assimilate us that my mother is high bp and depression patient but they did nothing. I am afraid to say this but that service was very unpleasant and uncongenial. I hope that you consider my request about this bad service and behaviour of that service man and that man name was ashok from parparganj side company.

Thank you
Honey
Address- 4-c dda flat mansarover park, shahdara