Generalindia.com / ETA General [EGPL] — Complaint id coc[protected] not attended properly

Address:Thiruvananthapuram, Kerala, 695304
Website:www.generalindia.com

I have lodged a service call in o general cutomer support no[protected] on[protected] about my air conditioner.
Their mechanic came on 26 th and removed the fan motor from ac and gone with it saying they want to replace the part and will be coming within 2 days
After that repeatedly I contacted them am they are saying us to wait and wait...
On 01.03.2017 I got message from service centre as
Your Service Call No. COC[protected] is completed.
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Generalindia.com / ETA General [EGPL] customer support has been notified about the posted complaint.
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Comments

Gas leakage problem came in under warranty but no action by ogeneral. Service team damages the internal parts and now refilling done in april month and within 21days cooling again down. I have every proof but no one support and no action from ogeneral side. Mu child has a ceberal palsy problem and doctor advised mostly time put ur child in Ac.

Cooling condenser changed by Ogeneral team after complainig to local police station team but now again after 1 year cooling down. Now wht can we do now. Again go to police.

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    Generalindia.com / ETA General [EGPL] Phone
    +91 44 4340 2345 (Corp. Office)
    Generalindia.com / ETA General [EGPL] Address
    ETA House, 3rd Floor, #71/63, Sterling Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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