Kindly back to the matter when I booked a car with paid Rs 340/- as advance (through Paytm
) from Mysore L Grand hotel, MG road to Coonoor for 25/12/2018 pick-up time at 8AM (order# OPMYS[protected])(SMS attached)
But interestingly from 25th Dec. 12:11 AM
you allocated driver Sreekanth called me and tried to negotiate the pick-up time 2 hrs. before and threatened me either agree
to change pick-up time at 6AM or cancel the trip.
Immediately I contacted with your company and your executive also insisted us to change the pick-up time at 6 AM, and ultimately we agreed to change it at 7AM. Then you have send me the Driver's name car number details etc. to my registered mob. No. [protected].(SMS attached)
On 25/12/2018 morning when I called to Sreekanath he said you have rescheduled his journey from Mysore Rly.Stn. to Ooty.
After that I continuously called to you and your executive consoled us "Sreekanth is not available, we are arranging other driver within 30 mints."
this drama is continued till 10 Am and 10:14 you cancelled my journey(SMS attached)
I then madly asked for a car but no any car or bus was available.
As I am a tourist and have to check-out the Hotel so test of the day we travelled here and there and night we spend at Mysore station with child, female and age-old person
. One of the senior citizen falled ill.
You are the total responsible for ourthis type of mental, physical, financial harassment . This is nothing but a simple cheating, beach of conduct, dishonesty, forgery with a tourist by which we were in deep trauma.
I need proper compensation with respect to money, refund the advance, strong action taken against Sreekanth and those executives, I know our harassment can never be fulfilled by money, but little consolation on our part.
Already I have talked to my lawyer, if you do not agree with my proposal ASAP I will file a case against you as per IPC section 420- cheating and dishonesty, IPC section 468- forgery. There you will found a big problem and as well as your reputation.
Let's hope for the best.
Happy Merry Christmas and advanced Happy New Year.
GetMeCab customer support has been notified about the posted complaint.