GetMeCab Complaints & Reviews

I, Advait Jani, S/o Mahesh Jani, aged about 39 years currently residing at 65, 2nd Floor Uday Park, New Delhi – 110049. Permanent address 17/3, Brightons Road Kannikapuram, Chennai – 600012, do solemnly affirm and state as under: -
1. That I am the Complainant in the above case and am well conversant with the facts and circumstances of the case.
2. That the Annexed Consumer Complaint under Consumer Protection Act 2019 has...

Hi - I had booked a one way drop from Pithoragarh to Bhimtal in Uttarakhand on 31-Oct for journey on 7-Nov 2021. I was assured that a cab, as advertised on their website and platform, would be made available. However, I never received any cab or driver details till 6-Nov late evening despite repeated follow ups. Everytime I called their customer care number on 6-Nov, I was assured that the cab details will be shared by evening. But nothing...

Hello,
I had booked a cab from this service provider from 14/10/2021 to 19/10/2021 from delhi to khajjiar including various stops. Total payment to be made was 21000. Cab provided by them was of inferior quality. Driver was also not well behaved.
At the start of journey, driver asked us for half of the total payment. He was paid 8000 on paytm and patrol for rs 2100 was also filled by us. Along with this he also asked us for...

Hi Sanjeev

This is Saurabh Sharda and I'm writing this email in absolute disgust . I'm gonna file a case of cheating against your organisation your employees Mansi, Rahat, Rajeev Kumar and your vendor Ramesh and Umesh for causing extreme mental trauma to myself and my family.

I had booked a cab through your portal making an online payment of INR 2850 approx. for a multi city trip to Pune- Lonavala - Mahabaleshwar...

Hi
I booked a cab from delhi to srinagar through getmecab for 10 march 2019. I was been told that i have to pay 25500 approxfor a round trip delhi to srinagar including all the taxex and gst
Cab driver was very rude at pick up point and then they changed our driver at daula kuan. When we reached jammu, we realised national highway is closed. The cab wanted to drop us at jammu and leave and when we asked for the price till jammu,...

Re recomplaint

Hello ashok singh

Firstly i will request you please rectify the vendors name whom you have blacklisted, that will be sreekanth, instead of sreenath.

Anyway, what i think you can not really realised my "life and death" situation of that time, that's why you are just begging me to add 500/- in my wallet. Otherwise how can you fixed 500 rs against ours physical, mental, financial harassment...

Hello

Kindly back to the matter when I booked a car with paid Rs 340/- as advance (through Paytm) from Mysore L Grand hotel, MG road to Coonoor for 25/12/2018 pick-up time at 8AM (order# OPMYS[protected])(SMS attached)

But interestingly from 25th Dec. 12:11 AM
you allocated driver Sreekanth called me and tried to negotiate the pick-up time 2 hrs. before and threatened me either agree
to change...

True this cab company can ruin your trip. As they did with us.. I booked their can service for a mahabaleshwar trip and the cab got a breakdown in middle. But unfortunately driver has taken almost 5500 rs in advance for oil refilling and to workout for the breakdown car and promised to return back to our hotel. The customer service from getmecab assured me that i will get the cab in few hours but they just bought the time and wasted our entire...

I had booked a cab on 12th may 2018, also paid the advance amount of 300 through paytm. Order no - inpun[protected]
After some time they cancelled the booking as the required cab was not available. I have attached the screenshot of messages, which mentions the booking confirmation & cancelling.
But still i didn't get 300 refund. I tried by calling many times on [protected], but every time they said we will check and refund. But...

Hey guys, i understand that your cancelation policy is only within 24 hours but i have cancelled the booking only after an hour of confirming the booking due to an emergency.
Your guys tell me that you cannot refund me the advance and i'll have to pay 400 extra to get it postponed.
Meaning i'm at loss from both the ends.
Please refund at least considering a car was not assigned till i cancelled the booking.
Trip...

Hired getmecab service for a golden triangle trip starting and ending at delhi.

The car was below average constantly making noise. Driver who showed up clearly lacked professional attitude. He became a child who was told no candy, the moment we said we will be telling him plans on where to stop and when to have dinner/lunch. I guess all these people get commission from their usual stops & our call must have affected his income.br...

My cab booked for 11:30 am.. But till the time, 1:00 pm the cab didn't arrived.. When. I asked them to cancel and give me refund, they denied and giving deal.. Could you please review and help me to give full refund for the cancellation

This is happening for first time.. But i don't wnat this type o[censored]nsatisfactory service.. I am too frustrated with their service.....

Hi team,

I have booked getmecab one-way on thu, 14 jun 2018 from bangalore to puttaparti.
Order id: opban[protected]
Paid 538 advance and balance is 2200+. (2700 around as fixed charges as shown while booking)
Details:
Driver name: firoj
Cab number : ka09ce3820
Contact no. [protected]

While we are near to our destination (Puttaparti), driver suddenly took another way...

I wouldn't even give it one star. Pathetic service, especially the driver's attitude. I needed a cab for navi mumbai to igatpuri via mulund. After searching for cabs online, this website of getmecab.com seemed to be the cheapest and so we decided to go ahead and book. However, while booking we noticed that there wasn't any option for adding a stop between the pick up and drop location, therefore, we called the customer service and inquired...

I had booked a taxi through GetMeCab from Chandigarh to Delhi and back. I had booked a sedan at 10/- per km. While coming back, the driver stopped the taxi near Gohana and demanded 5000/- as an extra amount. It was around 9 PM and pitch dark on the road. He told me that if I did not pay, he shall dump me on the highway.

I paid him the extra amount for my safety.

Later when I called up the call center, the executive...

We had booked a cab from noida to lucknow for our senior citizen parents for 22-04-18.
The driver of cab stopped the cab on the agra highway in the middle of the expressway and dumped the entire luggage on the road and asked our parents to get down. He then demanded extra money to take them to lucknow. When they said that the money was already paid online, he said that if he did not get the extra money, he will leave them on the road.br...

I made a booking from bangalore to salem on 17th march, where the advance and everything was paid and i only had to pay the final bill when i reach the destination, but the driver came without money and refused to take the cab for almost 2hours, hence i was delayed by two hours and the company gave no solution. A very disappointing booking it turned out to be....

1) driver was inexperienced totally
2) i myself was repairing the puncher, he didn't knew anything about cars
3) worst response by getmecabs since the car took almost 8 hours to repair-
"sir we cannot send you another cab, it will be another expense"!! And here i am repairing their car because they cannot manage their own personnel and the agencies they give to
4) they didn't even had the shame or courtesy to offer...

We booked a cab for 6 days delhi - nainital - delhi 26 may to 31 may 2017. We were a family of 8; 4 adults & 4 kids. This car was accommodating just 4; 2 adults and 2 kids and we had one more private car along!
1) driver was 21 yrs old having no prior experience in hills; kept banging & scratching the car everyday which attracted unnecessary quarrels & time wastage on the way.
2) he smoked while driving in front of the kids...

Extra KM - on inovice there are 5 KM, but the driver demanded 50 KM
Driver Allowance - on inovice there are 200 Rs, but the driver demanded 250 Rs
Driver Night Charges - on inovice there are 0 Rs, but the driver demanded 200 Rs - we returned before 10.00 pm, but the driver wanted to pay - he told me: night charges is between 9pm-5am.
Toll + Parking - on inovice there are 0 Rs, but the driver demanded about 1.500 - he...