[Resolved] Gifts2Grab — Lost my order

ask1984

from Mumbai, Maharashtra

Sep 10, 2015

Address: East Sikkim, Sikkim

Since last one month..i am doing communication with tha gifts2grab support team. But i did not find any resolution of my problem. I am very surprise to see that gifts2grab.com team is not responding on my complain. Finally i am writing this mail to you to please do some action related this issue. I lost my wireless headphone so please...my contact no. [protected]
Order no.[protected]
Amount 1199

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Sep 22, 2015

Gifts2Grab Customer Care's response As you are aware that we had send the courier via speed post(CM[protected]IN). since your address was short the same was not delivered and nor did we get the shipment back from speed post. We have lost the shipment/Money too. But, since many days we were checking with other courier companies also, but unfortunately they were not taking the shipment because of short address (Sikkim, Tadong Gangtok) which is too short. We have also spoken to you regarding the same multiple time. Now, since we received an alternate address from you we are dispatching the package again today and will update you with the tracking details via email.