[Resolved] Gifts2Grab — Received faulty product.

akhil jadhav

from Jaipur, Rajasthan

Jan 8, 2016

Website: gifts2grab.com

I ordered Samsung earphones last week. Got them delivered yesterday. After unpacking them and checking about the sound clarity, I was shocked as one of the earphone isnt working. I have mailed gifts2grab, Texted them on WhatsApp, called their customer regularly but there is no response from their side. This is a very bad thing that they are not unable to take the replacement order. Poor service gufts2grab. Could you do anything?

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Gifts2Grab customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2016

Gifts2Grab Customer Care's response We apologies for the inconvenience caused to you. We would like to inform you that we are working on your complain. Replacement will be done and we will soon provide you with the replacement procedure.