Gionee Communication Equipment — complaint regarding the worst service ever received

I have registered my complaint regarding charging issue on 6th september 2017 and at that time the customer care services as well as service centre told us that it'll take 7 days but now it has been about 10 days & now they are saying us that it will take further 7 days which is totally irrelevant.
I want them to resolve my issue as soon as possible as i have to leave the city and without mobile phone it's very difficult to survive or stay contacted with others.
I hope my issue will be resolved soon.
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    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
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