[Resolved] Gionee — gionee s6 pro damage

msil

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110037
Website:	Appsdaily.in

... Its a polite reminder...

Dear apps daily team,
Your attention is invited towards gionee s6 pro (Imei no. [protected]) mobile no. [protected] purchase from manoj telcome, l-1, mahipalpur extn, new delhi 110037 on 26/10/2017 with invoice no. 4661, and insured by appsdaily with plan mpp 30k on 26/10/2017 with cash rs.2499/-.

However, unfortunately my phone was accidently damaged, i have lodge a provisional claim intimation against no. And_151017_[protected] on 15/10/2017. It is 2and half months passed, no. Of time i approach your representative telephonically get the answer from there that they left the job. But till now i cannot understand your intention behind this. I want to clear you that my phone was insured by your company for protection the damages. The style of working of insurance is to find out the solution not to create any conflicts and nuisance.

I again request you to please solve the matter at the earliest to keeping in view the reputation of your company and customer’s benefits.

Waiting for your positive response. Hope above is clear to you.

Customer

Sunder

House no. 687 near water spply pump, gali no. 4,

Rajokari, new delhi.

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Feb 5, 2018

Complaint marked as Resolved

Its A Polite Reminder... Dear Apps daily team, Your attention is invited towards GIONEE S6 PRO (IMEI No. 861877030195191) mobile No. 9818889228 purchase from MANOJ TELCOME, L-1, Mahipalpur Extn, New Delhi 110037 on 26/10/2017 with Invoice No. 4661, and insured byappsdaily with plan MPP 30K on 26/10/2017 with Cash Rs.2499/-. However, unfortunately my phone was accidently damaged, I have lodge A provisional claim intimation against No. AND_151017_197877753 on 15/10/2017. It is 2and half months passed, No. of time I approach your representative telephonically get the answer from there that they left the job. But till now I cannot understand your intention behind this. I want to clear you that my phone was insured by your company for protection the damages. The style of working of insurance is to find out the solution not to create any conflicts and nuisance. I again request you to please solve the matter at the earliest to keeping in view the reputation of your company and customer’s benefits. Waiting for your positive response. Hope above is clear to you. Customer Sunder Mobile No. 9818889228 House No. 687 near Water Spply Pump, Gali No. 4, Rajokari, New Delhi.

Gionee Communication Equipment customer support has been notified about the posted complaint.

Jan 03, 2018

Updated by msil Its A polite reminder

Dear Apps daily team,
Your attention is invited towards GIONEE S6 PRO (IMEI No. [protected]) mobile No. [protected] purchase from MANOJ TELCOME, L-1, Mahipalpur Extn, New Delhi 110037 on 26/10/2017 with Invoice No. 4661, and insured by appsdaily with plan MPP 30K on 26/10/2017 with Cash Rs.2499/-.

However, unfortunately my phone was accidently damaged, I have lodge A provisional claim intimation against No. AND_151017_[protected] on 15/10/2017. It is 2and half months passed, No. of time I approach your representative telephonically get the answer from there that they left the job. But till now I cannot understand your intention behind this. I want to clear you that my phone was insured by your company for protection the damages. The style of working of insurance is to find out the solution not to create any conflicts and nuisance.

I again request you to please solve the matter at the earliest to keeping in view the reputation of your company and customer’s benefits.

Waiting for your positive response. Hope above is clear to you.

Customer

Sunder

House No. 687 near Water Spply Pump, Gali No. 4,

Rajokari, New Delhi.

Still waiting for your response

Jan 03, 2018

Updated by msil Please find the below mentioned details information:
Dear Apps daily team,
Your attention is invited towards GIONEE S6 PRO (IMEI No. [protected]) mobile No. [protected] purchase from MANOJ TELCOME, L-1, Mahipalpur Extn, New Delhi 110037 on 26/10/2017 with Invoice No. 4661, and insured byappsdaily with plan MPP 30K on 26/10/2017 with Cash Rs.2499/-.

However, unfortunately my phone was accidently damaged, I have lodge A provisional claim intimation against No. AND_151017_[protected] on 15/10/2017. It is 2and half months passed, No. of time I approach your representative telephonically get the answer from there that they left the job. But till now I cannot understand your intention behind this. I want to clear you that my phone was insured by your company for protection the damages. The style of working of insurance is to find out the solution not to create any conflicts and nuisance.

I again request you to please solve the matter at the earliest to keeping in view the reputation of your company and customer’s benefits.

Waiting for your positive response. Hope above is clear to you.

Customer

Sunder

Mobile No. [protected]

House No. 687 near Water Spply Pump, Gali No. 4,

Rajokari, New Delhi.

All Information in above Application/Complaint if needs more information please contact me on Mail/Mobile

Jan 03, 2018

Updated by msil What do you mean as complaint Mark as resolved... but no action taken from your side till now.

Jan 06, 2018

Updated by msil Still waiting for insured GIONEE S6 PRO (IMEI-[protected]) replace/repair. its three month passed...

Customer
Sunder