[Resolved]  Gionee Communication Equipment — service center issues in dharmanagar(pin-799250)

Address: North Tripura, Tripura, 799250

I gave my jionee phone to nearest service center in dharmanagar, north tripura (pin-799250) on 03 nov 2018 to rectify issues on my jionee A1 lite. But till now i haven't got my issues resolved neither any update. They only gave me receipt in which job sheet number was not given.they sent my phone to agartala for further solution. But till now i haven't got any update. I went regularly to service center in dharmanagar but max time it found closed, and whenever they met they gave irresponsible reply that you will get your phone one week later.
I mailed twice from my mail id [protected]@gmail.com to gionee care on 20 nov 18 and reminder on 27 nov 18 but no response till now. I also called your customer care, they assured me that your matter will be resolved soon but after one week passed still no call received from your side .
I don't know how such a famous mobile company has worst service center.
Kindly give me solution.
My no is [protected]