Gionee Communication Equipment — fingerprint sensor not working

Address:

Mumbai City, Maharashtra

Myself abhishek netani from mumbai..i have gionee A1..my imei no is [protected]..today i went to their service centre at The Mall, Malad West, Mumbai..as my fingerprint and back senser were not working..their engineer opened the handset in front of me and then he went inside and suddennly after 20 minutes another engineer came out and said this handset wont be repaired in warranty as there is a crack near fingerprint..as soon as i heard it i was in shock and pain..because my handset did not had any crack nor any physical damage..even when their engineer opened handset there was no crack..this is cheating..handset was damaged while repairing but then they blamed me for it..then they were like they will show me the cctv footage..but they dint show any..insted told me they cant repair handset...they forwarded their customer care the image which they captured after damaging my handset so that they can put blame on me..