Gionee Communication Equipment — Gionee A1 Handset

Address:712103
Website:Gionee Communication Equipment

I have bought a new GIONEE A1 on 30/04/2017 from Mobility World, Chinsurah Branch, Hooghly District, West Bengal . The sales person forced me to buy this set as it is month end and it is related to his incentive . i told him that let me think what set i will buy, but eventually i bought this set on that day . Now the mobile has gone only 2 months and its not taking any charge due to set issue, there is no problem the charger as i have checked it with other phones.Now they are saying it cant be replaced and it had to be send to service station. they took 1 day time for service & take the set from me but still now did not reply me back with any news after 2 days have gone . I am working in a MNC, with taking care of total Eastern region and its my official phone . If this kind of service is given by Mobility world for a Gionee set, then it is horrible .
Invoice number - SP/CHINS/MW0102/2017-18
Its not harming GIONEE's product image but also hampering the carelessness attitude of Mobility World .

Thanks,
Debmalya
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Gionee Communication Equipment customer support has been notified about the posted complaint.
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Dear Debmalya,

Please give our Customer Care a call on[protected] and we'll be able to support you

You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: https://www.facebook.com/gionee.india

Regards,
Team Gionee India

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    +91 11 6678 4200 [Gionee India HQ]
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