Gionee Communication Equipment — gionee a1 - touch screen misbehaving in 3 months from purchase date: job no gc[protected]

Address:	400078
Website:	gionee.co.in

I had purchased a brand new gionee a1 on 23rd june 2017 and after using it for hardly 3 months, i have visited the service center several times in a month. First the phone charger stopped functioning and on 2nd instance the phone itself started malfunctioning. The screen automatically started misbehaving like randomly opening or closing apps, making calls, screen flickering and calls getting auto disconnect and so on.

Got the phone checked at authorized service center at avl telecom in ghatkopar, mumbai (Pin 400077), maharashtra. Technician informed that the touch screen is malfunctioning and would be replaced. However, i am not satisfied with the quality of the product as it is brand new device and used carefully.

During my first visit to service center for faulty charger, i had to make multiple visits to service center and several follow up call because they did not have replacement charger available with them. I had to ask people for charger causing me so much inconvenience. Finally, i got the charger after a week.

And, now the phone is not functioning. I am a working professional and can not afford to make frequent visit to service center becuase of your fault and poor quality product. This is severely impacting my daily routine and office work as i have to spare time from work to visit the service center.

Another major defect with phone is that it turns on the bluetooth automatically when internet is turned off.

I have no confidence in your product, it's durability and using the same device again. So, want you to refund my money.

Pfb the product deatil

Imei no: [protected]

Model no: gionee a1