[Resolved]  Gionee Communication Equipment — gionee

Address:

Kanpur, Uttar Pradesh

My imei 1 : [protected]
Imei 2: [protected]
Model : gionee m5 lite
I had given my phone to service centre because my phone was not switch on and not charging on 24 th of may 2017,
Their one boy named mohit told me that my mother board is dead and display is dead so he told me the price 8500 rs
... So i told that it's too much, after that he told me 65 00 then 4800 and at last 3000, i had given my phone to service centre... Then i collect my phone on 29 th of may... When i told service centre to give my job sheet... They told that their is no need as my phone was in warranty... I contact gionee customer care excutive on 30 and 31st of may... Their they told that my phone had only charging problem and as my phone was in warranty so u had not to pay anything... They assured me to refund my full money... And when i gone to kanpur service centre they again create my fraud jobsheet.. After that i contact service head she also assured me to refund... But service centre owner nitin refuse to refund... After that i file complaint on indian consumer complaint... After 1 month one gionee service head contacted nitin to refund my money... I have all recorded audio which i contact to gionee customer care and service head... It's more than 2 month but they did not refund my money...