Gionee Communication Equipment — gionee careless service and cheated wrongly charged, software issue

Address:	713336
Website:	GIONEE

I sandeep roy resident of asansol (Jamuria) west bengal my gionee f103 (3gb) phone has some charger issue problem due to software update, i went to gionee service center on 25/11/2017 at around 1:00 pm they received my phone after 2:30 hours i waited then they said your phone need sometime you can take your phone on monday but not sure it will tuesday also i asked but why they said a little repair is needed it might be we should have to change the charger socket also they are still not sure because they dose'nt opened my phone. Look at this service they waited me 2:30 hours no value of time they dose'nt checked my phone i asked reason they said we have lots o[censored]rgent phone to repair. I am compelled i can't say anything to them bcoz they might say me to change the socket and it will cost more so i didnot say anything. They also charged me rs. 150 and doesn't repair my phone. Just for receiving my phone they charged me rs. 150. There is no value of time and no value of money for the gionee service center asansol. My charger problem started as i update my software so it is totally company fault not my fault then why should i pay for it. Why the gionee service center charged me rs 150 and not repaired my phone this is the worst service of gionee company. Please look into this problem and solve it as soon as possible.