Gionee Communication Equipment — gionee mdda complex dehradun service center providing bad service

Address:

Dehradun, Uttarakhand, 248001

They are providing worst service here in dehradun. My charging cord was automatically burn via electricity problem in wire. And now they are not replacing it even when i had screen fade problem in phone they didn't replaced it and when i reach their for the problem under relacement period they told software problem after trying 5 time software they didn't get success in it. And when i told them they told software installation is failed already 5 times. One of their engineer open the hardwares and after resolving issue he told it had software. I asked him if there was software problem why you opened phones hardware he told there were a part loose in motherboard. According to terms of company i think it should be replace. After that i had the charger problem which i have mentioned before. They told we can't replace it. It's ur fault. If wire had internal ellectrical short circuit problem so is that customer problem. When i told them i want to buy a cord. They told there is no stock and i told when it will be avilable they told we don't know. Take action on that service center asap. And replace this phone too.