Gionee Communication Equipment — gionee p5w mobile phone not functioning
A
Ashim Baidya
from Sambalpur, Odisha
Address:
Kolkata, West Bengal
My gionee p5w hand set was not working hence i approach to your kolkata base customer service center at e-mall for support. They retain the said mobile set along with battery on that day and after some days they informed me over phone that the total cost will be around rs.4000/- for repair /replace mother board, some parts etc accordingly i agreed. As per sms request i reached to returned back my hand set on 22/11/2018 afternoon. The attending representative asked to make the payment of rs.3805.00 accordingly i paid the same in cash immediately but the phone is delivered to me after one hour in switch on mode. But after returning my home surprisingly i noticed that the set is not turning on after giving required battery charge. Immediately i contacted to the concerned service center and they asked to go to them again for further course of action.. Thus they are making harassment me.
Was this information helpful?
No (0)
Yes (0)
Gionee Communication Equipment customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment