[Resolved]  Gionee Communication Equipment — Heating at a high temperature, sudden switch off of my phone so need a new phone

Website:www.consumercomplaints.in

Dear sir,
I'm sweta kanchan ekka carmel teacher at buxar, my phone gionee p7 max bought on 8th march 2017from s. D. Enterprises, buxar, extremely heats, unable to use+ place call/ internet, for the whole month i have face all the problems, 4 times it was sent to the service center not cured its a humble request help me if not i'll complaint to consumer forum in 1 week
Thankyou
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Jun 17, 2017
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Gionee Communication Equipment Customer Care's response
Dear Sweta,

We are deeply sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service. Please share your contact details on our official Facebook page so we can speed up the process.

You can find the link here: https://www.facebook.com/gionee.india/

Regards,
Team Gionee India
Complaint comments 

Comments

Dear sir/Madam,
Please note that i have purchase Gionee P 7 max Mobil & we observed following issue .

1)Mobil regularly shutdown automatically
2)Blue tooth Automatically on
3)Over heating problem
kindly solved this issue on top priority

Regards
Suhas
[protected]
Gionee Communication Equipment Customer Care's response, May 17, 2017
Verified Support
Dear Suhas,

We apologize for the inconvenience caused. Kindly visit our nearest service centre and get the device checked. Follow the link for more: http://gionee.co.in/service-center

Regards,
Team Gionee India
It's one month over and i have not received my free gift yet. Nobody is taking responsibility even after i called so many times.. They are cheating...
Gionee Communication Equipment Customer Care's response, May 17, 2017
Verified Support
Dear Jayanta,

Sorry to hear about your experience. Please share your contact number and order number on our official Facebook page so that we can assist you better.

You can find the link here: https://www.facebook.com/gionee.india/

Regards,
Team Gionee India

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    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
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