[Resolved] Gionee Communication Equipment — mobile not repair after 21 day of submit to service center | |||||
Hi, I buy a smartphone of your company gionee model name - gionee elife e8 on 8 feburay 2017, Now on 18th august my phone is not support to charging, so i submit to phone to gionee survice center... My job no. Is ' gc[protected] " They say to me that your smartphone repair within 2-3 day... But after 3 day he say to me that waitng 2 day more.. After i call him after 2 days... He say to me that your part is not coming from company site so wating than i call your company head office they say to me that your phone is end of life phone so your phone part is nor found than company staff say... Pls wait Now today is 15th day to submit the phone in your servise center and today i call head office of gionee she say that ur smartphone is pending for sollution... This is very bed thing that your company do like this unresponsible things... I also complaint in consumer court and my docket no. Is - 403195... So i request u than please give my smartphone erliest... Was this information helpful? | |||||
Oct 8, 2017 Complaint marked as Resolved Gionee Communication Equipment customer support has been notified about the posted complaint. Verified Support Sep 07, 2017 Gionee Communication Equipment Customer Care's response Hi Jitu Kumar, Please give our Customer Care a call on[protected] and we'll be able to support you. You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: https://www.facebook.com/gionee.india Regards, Team Gionee India | |||||
 1 Comment | |||||
Comments
i allready call gionee customer care many time they advise me for waiting for some days, today is 22 post submited day when i submit my mobile for repair in gionee care..
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