[Resolved]  Gionee Communication Equipment — Not providing service as they have promised

Address:Kanpur, Uttar Pradesh, 208001
Website:gionee

I bought a handset of gionee. After few months my battery was not charging properly. I went to the service centre. They registered my complaint number and said you will get new battery after few days. But after whole month our complaint was closed saying : we hope your handset has been delivered to you and your complaint number has been closed.
Complaint was done on 22 march 2017.
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Jun 26, 2017
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Gionee Communication Equipment Customer Care's response
Dear Anu,

We are deeply regretful to hear about your experience. Please share the IMEI number, jobsheet and your current contact details on our official Facebook page so that we can further assist you appropriately.

You can find the link here: https://www.facebook.com/gionee.india/

Regards,
Team Gionee India
Complaint comments 

Comments

While using phone which is frequently restarting since last two months, but sometimes if we are removing sim which may stand by long time .its the first time i am facing the problem.But it now it is consistant.

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    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
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