Gionee — I dont know when i will get back my phone from service centre (its 45 days now) | |||
I had purchase gionee elife S7 handset on 2nd of may but only in 14 days its camera stops working.As per customer care req i gone to service centre and submitted my handset (NEW AGE COMPUTERS RAIPUR C.G)on 16.05.15.They committed me that i will get back my phone in 7-10 days but i was unable to get my handset back...when i call them they dont give any update. But after one month exactly on 16.06.15 i gone to service centre i saw my handset there but again checked camera its flash was not working. I got irritated becoz i have purchased a 25000Rs handset and unable to use it for 25 days. The Lady there was very rude and said to re-submit the handset...I have jobcart written proof that i came to recieve my handset and problem not resolved..Also i have sent a mail to them to pls replace my phone if you are not able to repair it fix .Now i want my handset to be replaced or want my money back within 2-3 days. I am very very upset with the service GIONEE COMPANY is providing.. This was my earlier complaint.. Now i am getting cals from gionee but they are unable to solve my issue... contact Person 1.Amit Shrivastava -[protected]( He is saying i will get my refund in 2 days and asked for my bank account no ) 2.Sarfaraz -[protected] (He is saying that i can;t get my money refund but can replace handset) I dont know to whom i trust, , , , totally frustrated and helpless... I just dont want to use this handset any more and want my money to be refund ASAP Regards Husna Was this information helpful? | |||
Gionee Communication Equipment customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Both are fraudsters. Do not attend the call.Even I got a call from them in the name of "HTC service center" and I was asked to send a mail to htc.[protected]@india.com
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