[Resolved] Gionee India — Gionee phone m5 lite

Bhawna Saurabh Agarwal

from Delhi, Delhi

Address:

110092

Touch screen of my phone was not working after 2 months of purchase only, i submitted my phone in service centre and was told that it will be returned back within 7 days but unfortunately i got my phone after one month and i hence i am very much dissatisfied by your service, further to add to my distress the screen guard was also removed from my phone and when i asked for a new screen guard from your service centre they replied that i have to buy it on my own. I request you to please provide me with a new screen guard and solve my problem. Hope my request will be taken proper care and will be resolved as soon as possible.

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Oct 27, 2016

Complaint marked as Resolved

Gionee Communication Equipment customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

Gionee Communication Equipment Customer Care's response Hi Bhawna, We regret the inconvenience caused to you. We do care for our valuable customers & make sure that they have a pleasant experience. Please share the job sheet number along with your contact detail, so that we can assist you further. Thanks!

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Comments

Ranjithkumarvenkatesan

from Kolkata, West Bengal

I am Ranjithkumar from Triplcane, chennai - I bought this Gionee S6 two months before at chroma @ Triplicane; Now while charging the mobile the charger Gets Heated and charging gets stopped (Say from 25 % to 35%). And should i get the new charger???