[Resolved] Gionee India — In service center they cant receive my online complaint | |||||
Maine gionee s96 july 1st 2016 ko kharida. At the 1st day i bought some time it can be switched off. 1st i cant recognized its problem. After one week it can be switched off nd dont onn.. So i go to gionee service senter and give my phone. They can recived it nd after 25 day they can repaired it and call me to recived my phone... Phone wapas lene k baad se phone ka koi v key kam nahi kr raha tha so maine fir se service senter walo se contact kiya unhoine kah s/w issue h update krne se thik ho jayga. Ph update k liye 1 din rakh k wapas diye.. Toh same problem maine fir se face kiya isi tarha unhone 4 bar phone ko update kr k diya hr 1 din p same problem... After that unhone kaha phone ko check kr na hoga so phone dekr jana hoga 2/4 din k andar phone thik ho jayga. Bt aaj ko 25 day hogay phone thik nahi kr pay service center wale. Maine kaha k mujhe online complaint id chaiye toh service center wale hmesa alag alag bahana krte hain.. Mujhe mera phone ka status janna h k kb tk wo sahi se thik ho kr ayga.. Jb maine 1st bar complain kiya tha tb mera complaint id tha:[protected]... Us k baad se care wale 1 bar v mera complaint ko unline update nahi kiye hain... Mujhe us ka reason chaiye..... Service center ka address hai at: bajrakabati road dist:cuttack pin:753001 state:odisha india mujhe Was this information helpful? | |||||
Nov 1, 2016 Complaint marked as Resolved Gionee Communication Equipment customer support has been notified about the posted complaint. Verified Support Aug 26, 2016 Gionee Communication Equipment Customer Care's response Hey Irsad, We deeply regret the unpleasant experience. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest. Thanks!
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 1 Comment | |||||
Comments
I have purchased m5 mobile on August 11 but till now no update form the gionee and tried toll free number but no responses ... no refund from them also...
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+91 11 6678 4200 [Gionee India HQ]
+91 80 4207 1950 [Bangalore]
+91 73 4068 6596 [Jaipur]
F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044