Gionee India — Mobile phone

Address:	122001
Website:	gionee services

I would like to draw your kind attention to the issue i am facing in the new cell phone manufactured by your Gionee company. I would like to inform you that the sensors of the cell phone stopped working on the very first day was sent for reapair and it took almost week for repair, followed by the misfunctioning of the camera. I requested the service agent to replace the cell phone but he insisted on getting the same product repaired.

It is completly a mentally harassment from your customer service end as from the day one when i did purchase a mobile phone. I found so many issues every time i step up to the particular service center but did not get it done properly.

As requested i left the cell phone at service centre for repair everytime for almost week.And am a working person and even a single second without phone means lot of losses for me. But sadly i am informing you that i was returned the same defected piece by the agent. Not only sensor and camera this time i am facing battery issues also. It gets discharged within 30 mins of getting fully charged. I request you to plz look into the matter.

Even though i did not make any thing wrong in regards your manufacturning firm. But now its high time.

Last time I am requesting you to change my handset as it is needed to change and provide me a new handset..This time i won't be able to keep to stay without cell for an hour because am facing huge losses from my official duty in absence of mobile.
For your more reference am attaching bill copy and last time reaired copy.

Regards:
Pooja Rawat
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