[Resolved] Gionee India Mobiles — Gionee India Mobile phones/ gionee worst unbranded phones

manandodeja

from Sanchor, Rajasthan

Address:	313001
Website:	[email protected]

Hi.. i was used to buy a gionee mobile phone model p5l in august 16 with in a week mobile screen was damaged due to slip from my hand and it was just 2 feet height it drop as it was my mistake i just used to go and repair the screen from authorized service center. They registered my complain and my complain no. was GC[protected] and on same day service center call me that your handset screen was ready plz collect that and they charge me 1970/- rs and when i asked a bill they told me to collect after 5 days. ON same day i receive a massage from company that your complain no. gc [protected] has been closed.
now after two months there was a black spot on screen arrive suddenly and when i reached their they refuse to replace that screen and major thing is that they used to give me a bill of rs 1761/- that was the old one screen for that they charge 1970/- that time. they are used to give me rs 200/- cash back also but i refuse to take back... i think this is heights of fraud by them

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Dec 22, 2016

Complaint marked as Resolved

Nov 18, 2016

Updated by manandodeja Hi.. i was used to buy a gionee mobile phone model p5l in august 16 with in a week mobile screen was damaged due to slip from my hand and it was just 2 feet height it drop as it was my mistake i just used to go and repair the screen from authorized service center. They registered my complain and my complain no. was GC[protected] and on same day service center call me that your handset screen was ready plz collect that and they charge me 1970/- rs and when i asked a bill they told me to collect after 5 days. ON same day i receive a massage from company that your complain no. gc [protected] has been closed.
now after two months there was a black spot on screen arrive suddenly and when i reached their they refuse to replace that screen and major thing is that they used to give me a bill of rs 1761/- that was the old one screen for that they charge 1970/- that time. they are used to give me rs 200/- cash back also but i refuse to take back... i think this is heights of fraud by them

Verified Support

Nov 21, 2016

Gionee Communication Equipment Customer Care's response Hey, Apologies for the unpleasant experience. This is unusual. Please share your contact number or you can also inbox us the same on our social media channels as well. We'll surely get it sorted. Thanks!