[Resolved]  Gionee — Initial manufacturing defect not properly attended by the service provider within warranty period

Address:New Delhi, Delhi, 641045

My gionee mobile set bought in April this year had initial defect of on-off switch and the set gets multiple booting and gets heat up. The only problem is with the spring of that switch which does not get released once pressed.
The only service centre in Coimbatore does not know work and does not have spares.
He says that just for this simple repair I have to leave mobile set with him for one week and then only he will be able to order for spares.
Please nominate some other job knowing service provider in Coimbatore other than this ignorant vinayaka communications at Coimbatore.
Was this information helpful?
No (0)
Yes (0)
Nov 2, 2016
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Gionee Communication Equipment Customer Care's response
Hey! We deeply regret the unpleasant experience. Please share the Jobsheet number along with your contact details & we'll help you out. Thanks!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gionee Communication Equipment
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    532
    Pending
    0
    Resolved
    166
    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Gionee Communication Equipment contact information