GizmoHelp Complaints & Reviews

I brought A5 2016 from croma and got insurance there
After giving all the documents the gizmo insurance company rejected my claim telling that it was a fake claim. Who would brake his/her mobile to get this stupid claim. According to gizmo insurance company my mobile was purposely broke by me. I have searched every thing about gizmo insurance company information and found out that most of the claims was rejected. GIZMO INSURANCE COMPANY...

Very sad to see a company like this operating in India and how can the government or the consumer law allow such business to even operate. I was an unfortunate customer who was trapped in their webnet of selling insurance for gadgets like laptop and phones which is actually not them but a third party called New India Insurance which was never informed to me at the time of purchasing. However a 4 months back I had an accident and apple phone...

This phone wark very good firstly it went into wark and stoped then my to get replesd they asked for the dose he was carring along then itstared warking after 15 day it from the candition was unecpected so i want my phone to be replesd as as possible and this him pleasd don, t call him to came after wards this company insursnce camplany said thet take our policy & it your phone damages the emplayes will come to our plase and will take it...

Sir/ Madam
Purchased a mobile phone Samsung S7 from croma malad on 18/06/2016, bill no.SLF02A[protected] with that the sales person sold me a Gizmohelp insurance bill no.SLF02A[protected] saying that it is a good plan for one year in case of any accident the phone will be replaced with a new one. As the phone is used by my wife she was travelling in Gujarat Baruch on 13 th jan 2016, as she was walking and trying to get into the...

As my iPhone 5S is insured under Fluid Damage through GizmoHelp company.

My phone got influenced under fluid damage within a guarantee period and regarding my claim i complained on GizmoHelp on 16/Jan/2017. They registered a case against that and asked me to upload the relevant document on their website against My Complaint Number 91144447. I followed the procedure as per they recommend me.

Firstly, they asked...

Experience with Croma

I was sold the gizmo insurance for my Samsung Galaxy S7 Edge by a Croma executive, who convinced me to buy it because the S7 Edge did not have a tempered glass option available and in case my phone fell, it would be covered by gizmo insurance. With much reluctance I agreed. Last month, my phone fell out of my hands as I was talking on it. I immediately filed a complaint with gizmo.

Experience...

I had taken gizmohelp insurance of my samsung galaxy S7 edge. last month my phone damage in gurudwara bangla sahib because someone pushed me from back there was water where my phone fell.So, I give a call to customer to tell them that my phone fell from hand in gurudwara and there was water where my phone fell[where we wash our feet].They give me pick and drop service after 4-5 days they rejected my claim because they said it was broken and...

Let me tell you my experience with Gizmo. I have bought their insurance from Croma for my Samsung phone worth 35k after the recommendation from croma. I purchased the insurance in 3500 for an year like a fool.

Around a month back my mobile fell down accidentally however there were no signs of physical damage on the screen the phone stopped working.
The first thing I did as anybody would do is to visit croma and they...

Sir, this is to bring to your notice that, gizmo help gadget insurance company doesnt entertains any valid claims which they promise while taking the insurance money from their customers. Their kiosks is visible in almost every gadget selling retail store. I purchased my samsung 7 edge from croma store while charging it slipped and fell down which cracked the back screen glass and, thus immediately i informed gizmo help on their consumer...

Story as under...

Shared so many of mail called the customer care also but no use !!

Mail sent to Gizmo team on 31/8/2016 with all the docs attach.

Dear Team,

Its been more than 2 months now that i am struggling to get a clear picture on the Claim status. After all the struggle and so many calls to customer care, on 17th July i spoke to Abhishek and received the e-mail from Akshit...

Screen of I phone 6 got broken and the same was informed to Gizmo also have submitted all the documents related to mobile claim, I have been given 48 hours time. I am chasing them for them after that and it's almost 48 hours additional and I am being told to wait for one more day every time I call them.
It seems that they are just buying time and after reading the reviews it is clear that it is a fraud company.
When asked to...

Fraud company...fake complaints made when selling the product and no claim benefit of buying insurance... Charging for cellphone insurance fully covered and not giving claim. My cellphone fell from pocket and they r saying bloody negligence. Bloody hell with your company. I will definately do negative marketing for this product that will ruin their business atleast 10 percent.
Fake promise made that your cell is fully covered theft,...

My name is Jayesh Anchan, I bought mobile phone insurance with GizmoHelp in the month of December last year. My Insurance ID with GizmoHelp is 262795, Insurance Claim no. 9110350. I claimed insurance as the phone slipped out of my hand while on call. I slipped while walking and even scraped my right knee. The phone slipped and got damaged badly. GizmoHelp say this is customer negligence and cannot be claimed under accidental damage....

Sir, this is to bring to your notice that, gizmo help gadget insurance company doesnt entertains any valid claims which they promise while taking the insurance money from their customers. Their kiosks is visible in almost every gadget selling retail store. I purchased my samsung a8 from croma store and after 8 months my phone screen was damage. I contact gizmo but they were clearly refuse to give insurance claim.
Devender singhbr...

Jambo electronics (Noida GIP) is recommending people to buy gizmo help insurance when people buy phone from Noida Jambo store.They make fake promises to you when you buy this product. But when u claim they say they don't cover it, they ask you to provide different docs for 3 to 4 months and then refuse you stating that we can't do anything and even don't refund your money. When you make complaint in Jambo too they don't address. JAMBO IS...

Gizmo / new india asurance..both are fraud company..humbul request please dont bye this product.i had a liquid damage and they rejected my claim saying that i should take care properly.they took my mobile almost 20 days back.every day they will give some stupid feedbacks saying that its delay from service center side. Delay from insurer.delay from pickup people.finaly its rejected .any idea how to put a consumer case....

I took gizmo mobile insurance from croma on purchasing high end smartphone. No claim was made in first year. On renewal marketing team kept calling for online renewal as they were providing more benefits. After i renewed on 13 july 2016, i did not recieve any invoice or copy of list of benefits that they commited. Then i cancelled the insurance renewal on 14th. I did not recieve my money transfered for renewal and they are lying that the...

I bought my mobile iphone 6 from croma store in ghatkopar (Mumbai) november 2015. I also bought the gizmo help insurance along with it. I lost my iphone 6 while boarding the local train at vikhroli station on 4th july 2016. I registered my fir on 5th july and made all the necessary documents to be submitted for insurance processing. Gizmo help then asked me to get the fir translated into hindi language and get it notarized. I got the translated...

Dear sir/madam,

My insurance id is 1004774
My claim no-9109315

I had damaged my phone while going to nearby mandir, it slipped out of my pajama pocket while i am riding a bike.

I uploaded my claim with customer care on customer support center.
I also requested them to add email id to [protected]@gmail.com and alternate mobile no [protected].

But my claim is rejected...

Dear Sir,

My mobile was stolen from a shop counter. I have informed Gizmohelp immediately about this and they assured me that I can claim my insurance.

After that I spent around 1500 to get all the documents ready which they verified from their end and asked me to courier all the documents. They rejected my claim. I think all the customers have the same issue they don't approve and still they are making money...