[Resolved]  Go Processing — money not updating and no response of, call chat or any

Address:	New Delhi, Delhi, 110044
Website:	www.goprocessing.in

This is regarding a company Name - Go Processing Ltd. provides online Recharge, money Transfer and other services to retailers .

Many times i faced problems and solved with lots of hard work.

Like - they taken 5000 to provide rail ticketing services to me.. After that they said your documents got rejected and money will be forfeited. Then i solved with lots of fight and got my money back..

Next--

My money was in My account Call (GO ID) But No mobile app or website was working even no response of Mail or phone call.

Then i written a mail with CC to cyber crime police..

Problem solved but i got a mail back from cyber crime police (this is how they manage)

Mail - you are advised to not mark CC within give and take of two parties the mail from Inspector of Cyber Crime ...

And now again a problem .. no phone response even i spend 400 rs in making calls to them ( Customer care is not Free)

So many e-mail s like--

Hi, this is Regarding Transaction Of 2000 rs regarding Service Load update on date 19/02/2018 10:03 Am

In Sbi Account Number [protected]

Via Airtel Payment Bank

ARN No[protected]

And

Transaction No[protected]

Is sent But My Service Load is not updated till now 1:58 PM on 19/02/2018

Kindly update my service Load as soon as possible

This E-mail i written when i tried so much of time to connect with your customer care no-[protected] No response

And tried to chat but no response

Kindly update the same

Prashant Tripathi

Mobiworld com

GA-67, Pul Paheladpur

New Delhi -110044

[protected]

GO ID-[protected]

...

After that they replied that

...

Re: GOID [protected]

Go Processing Limited | Feb 19, 2018 02:04PM IST

Thank you for submitting your request. We have received your request and are working on responding to you as soon as possible. If you have any additional information to add to this case, please reply to this email.

Thanks in advance for your patience and support.

This message was sent to [protected]@gmail.com in reference to Case #56377.

...

Mail says balance will be updated on 20/02/2018

But till now 7:35 PM

its not updated - or no phone response ..Chat on website is offline.

so i am feeling helpless because where to go if cyber crime department also not entertaining us..

Here is 2 more mails from my side

...

Digital World

6:38 PM (1 hour ago)

to Service

My Balance is not updated today as you said it will updated today also i am unable to connect with your customer care on Chat, Call or anything.

Must reply or i will take next step.