[Resolved]  Godrej Appliances — Consumer harrushment complain

Address:

Kolkata, West Bengal

Dear Sir, My name is Rabin Krishna Ghosal, Santoshpur, Kolkata 75, I'm booked one number 240ltr RT EON 240P 2.3 refrigerator (carbon leaf - under bajaj finance emi scheme) and one number water purifier GP 200 (cash on delivery scheme) dated 2nd june 2015 on free godrej camp. Your sales representative Mr Amar Ch Bhunia and Mr Arindam Mondal booking and receive rs 2000 by cheque for advance payement terms andcommitted that product is delivery within 7days. Bajaj finance approved my loan on 6th june 2015. I am informed your senior sales executive Mr Arun Mahapatra for the same and he assured us that those products will deliver on 9th june 2015. But after 9th june he told us that the carbon.leaf color not available and he again sent his junior Mr Arindam Mondal to my house for changes the booklet, and again he confirm us that the delivery will come on 12th june 2015. Now the most horrible thing is today your delivery man come to my house only refrigerator and claim full amount . When I telling the why I am pay the full amount because this product book by bajaj finance emi scheme those delivery people also surprised. They talk to Mr Mondal and Mr Mahapatra and they return new refrigerator again. So I am really hopeless for this type of service. I WANT TO CANCEL ALL ORDER. So please advice and help for the same. With regards R K Ghosal [protected]