[Resolved] Godrej Appliances — Delay in | |||
I have purchased Godrej split ac at pai international at Madinaguda, Hyderabad on 17th April, 2016. Shop people said that AC unit delivered by 19th April and installation will be done on 21st April. But nothing happened like that. Again I personally contact the shop people, they enquire about the same thing and said that it will be done soon. On 24th April, I receive a massage from Kukatpally SVAC Mall. A technician, Rajkumar, will be attending my call (No. Y[protected]) on the same day for installation. I cancelled my weekend programe with my family and waiting for him. After three hours, I have received one more massage, that stated that they are cancelling my compliant, and they are not attending for my call. Till the date there is no information from Their side. Godrej toll free number is also not respond but some recorded massages. Yesterday again I contact the shop and asked about the installation. After some time they informed that Godrej people said my installation already done. Actually, how many days it takes to installation of an AC unit? What is the reason to cancel my installation, which Godrej people informed on 24th April? What is their priorities to attend a call? Is it depends on their technician’s sole discrimination? Can I expect the installation, atleast before end of this summer? Yesterday I have registered a complaint on Godrej Appliances Support . I received a prepared massage, it said that they will get back to me as soon as possible. Still nothing happend. Krishna Sarma Product: Godrej Split AC 1.5 Ton 3Star Date of Purchage: 17/04/2016 Call No. Y[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Rangudu,
Your complaint has been closed.
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
Your complaint has been closed.
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
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Godrej Appliances Team.