[Resolved] Godrej Appliances — godrej ref rt eon 231 c 2.4 silver stroke

ssmastud

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411046

I have purchased godrej ref rteon231 c 2.4 silver stroke from vijay sales pune on dated 28/05/2017 i get lots of problems in frediger, cooling, leakage from bottom side your engineer tried many to solve problem but they. Are not well'y not trained engineer by godrej that's why problems are there engineer names like rohit sharma, shaikh, nilesh mehtare. Etc 2 months happened i have called to customers care that is godrej tollfree number 5 to 7 times but still problem is not solved by technician or engineer so please replace the same fridge or refund the money my contact no-[protected]

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Sep 18, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Aug 05, 2017

Updated by ssmastud I have purchased GODREJ REF RTEON231 C 2.4 SILVER STROKE from vijay sales pune on dated 28/05/2017 i get lots of problems in frediger, cooling, leakage from bottom side your engineer tried many to solve problem but they. Are not well'y not trained engineer by GODREJ that's why problems are there engineer names like Rohit Sharma, Shaikh, Nilesh mehtare.etc 2 months happened i have called to customers care that is godrej tollfree number 5 to 7 times but still problem is not solved by technician or engineer so please replace the same fridge or refund the money my contact no-[protected]

Aug 05, 2017

Updated by ssmastud I have purchased lg C 2.4 SILVER from croma 07/03/2017 on dated i get lots of problems in frediger, cooling, leakage from bottom side your engineer tried many to solve problem but they. Are not well'y not trained engineer by GODREJ that's why problems are there engineer 2 months happened i have called to customers care that is lg tollfree number 5 to 7 times but still problem is not solved by technician or engineer so please replace the same fridge or refund the money my contact no-[protected]

Verified Support

Aug 07, 2017

Godrej Appliances Customer Care's response Dear Customer,

Allow us to look into this. Kindly provide the complaint number & your registered mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2jOrpba

Regards,
Godrej Appliances Team.

Verified Support

Aug 09, 2017

Godrej Appliances Customer Care's response Dear Customer,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Aug 18, 2017

Godrej Appliances Customer Care's response Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.