[Resolved] Godrej Properties — Flat Registration Not done since >7 months | |||
My brother- Rahul Sharma who stays in USA has booked a flat with Godrej Properties at their Godrej Green Cove (T1-403) project back in December 2020. AND till now the registration has not been done after continuous follow-ups with the CRM team. Every now and then they come out with excuses to buy more time and nowadays they aren't even picking up the phone calls or responding to our emails. Our flat registration is still incomplete and that too with no communication to us. Their CRM professionals- Gaurav Joshi (gaurav.[protected]@godrejproperties.com) and Neha Pawar (neha.[protected]@godrejproperties.com) are our relationship managers but they aren't even picking up our calls and guiding us on the exact dates and the actual problems. We request you to help us in communicating with their higher management on this issue and closing up the flat registration process ASAP. We have already born the extra payments due to their negligence. Thanks, Ravi Sharma (Rahul Sharma's brother residing in Pune) [protected] ravi.[protected]@gmail.com Was this information helpful? | |||
Sep 24, 2021 Complaint marked as Resolved After my complaint, the Godrej site team was informed about it by the consumer court. After which the relationship managers called my brother - Rahul Sharma over the phone and even emailed him about the reason for the delay. They then informed us immediately (maybe after 2 days) about our registration date and we got it done thereafter.
Thanks to palak from netbiz who initially emailed the Godrej higher authorities about the complaint. Godrej Properties customer support has been notified about the posted complaint. Verified Support Sep 07, 2021 Godrej Properties Customer Care's response Dear Ravi, Greetings! Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority. Regards, Godrej Properties. Verified Support Sep 13, 2021 Godrej Properties Customer Care's response Dear Ravi, Our team will get in touch with you to address your concerns. Regards, Team Godrej Properties Verified Support Sep 23, 2021 Godrej Properties Customer Care's response Dear Ravi, We congratulate you on completing the Registration. The documents will be delivered to you at the earliest. Regards, Team Godrej Properties | |||
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+91 79 6190 0500
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Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
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