Godrej Properties — Godrej101 Gurgaon

Godrej Properties — Godrej101 Gurgaon

S SALIL tripathy Sep 12, 2021 Sep 23, 2021 This thread was updated on Sep 23, 2021

I bought flat in Godrej 101 and received the final demand invoice without completing the flat. There is very poor quality construction despite charging premium over nearby properties. 1) Odd tiles fitted in washroom and they are showing reluctance . 2) Floor tiles and wall tiles fitted by unprofessional masson having gaps and ant holes all over. 3) Common area is not ready to live in 4) lifts of tower is operated without completion 5) possession was delayed for almost a year and homebuyers are not compensated. 6) Despite so many complains I was not heard no customer service person called me back. I want an escalation in my case and need an immediate action Was this information helpful? No (0) Yes (2)
Godrej Properties customer support has been notified about the posted complaint. Verified Support Sep 15, 2021 Godrej Properties Customer Care's response Dear Salil, We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further. Regards, Team Godrej Properties Sep 17, 2021 Updated by SALIL tripathy Dear Godrej101, You have delayed in giving possession of Flats in Godrej101 Gurgaon by almost a year . No compensation yet passed on to home buyer for the delay caused. On top Godrej Properties is charging interest for delay in payment of one day, two day, four day etc...Old Sahukar mentality. Interest charged 2% above the existing SBI MCLR (State Bank of India – Marginal cost of Fund Based Lending Rate) . Godrej properties unfriendly and exploiting business practices should be known to all future home buyers.. You are exploiting retail home buyers by not giving possession in time and charging for delay if payment delay even for one day .. shame on you .. Verified Support Sep 22, 2021 Godrej Properties Customer Care's response Hi Salil, Greetings! We are still waiting for you to share the Flat details along with Contact number with us. This will help us in taking the process forward. Regards, Team Godrej Properties Sep 23, 2021 Updated by SALIL tripathy Hi, I bought flat in F302 Godrej 101 Gurgaon. Let em know if you could get my detail from your official repository and contact back. I already escalated my case to your customer relation person regularly and they never called back to check . Stop sending auto forward mail in response to consumer complain posted here in portal and strike for action immediately. Very poor quality construction both in and outside building. Ant holes visible in floor and wall tiles. Black hand marks over various places on walls. Tower lifts not ready for use. Besides 100 complains, Godrej properties is not agreeing to waive of interest for delay in payment for one or two days. Interest calculated 2% above SBI lending rates for delay in payment even for one day. Godrej properties is showing Sahukar mentality of charging customer and not paying compensation for delay in possession. Beside all the snag in completion of flat, Godrej properties has collected 100% payment along with 12 month advance maintenance . Maintenance invoice is not clear of any calculation how the charges arrived and very much unilateral. Maintenance invoice is raised as common area electrification charges, no detail or period mentioned in bill. Thanks/Salil
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