[Resolved] Godrej Properties — Not received my refund for my token against Godrej Hill Retreat Pune | |||
I have given a token of Rs 50000 against Godrej Hill Retreat, Mahalunge - Pune on 4th July 2021. I was convinced by the sales person during my visit that the refund would be processed 15 days after I send a cancellation note. I cancelled my token the very next day on 5th July 2021 over email and phone after our family discussion. I was again asked to send a formal cancellation email on 15th July 2021 However, I haven’t received the refund yet. Nor I have received any communication that the refund has been processed and will be sent to me by a certain date. I didn’t know if the refund would come to my HDFC credit card through which I did the payment or to ICICI bank for which I have provided a cancel cheque I am not getting a clear message from godrej properties on the refund. Kindly assist me the process so that the refund can reach me as early as possible Was this information helpful? | |||
Aug 1, 2021 Complaint marked as Resolved I have received the money. Thanks Godrej Properties customer support has been notified about the posted complaint. Verified Support Jul 23, 2021 Godrej Properties Customer Care's response Dear Rajat, We regret the inconvenience caused to you. Please share your contact number and flat details as it will help us to assist you further and take necessary measures to avoid such inconvenience. Regards, Team Godrej Properties Verified Support Jul 26, 2021 Godrej Properties Customer Care's response Dear Rajat, Greetings! Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority. Regards, Godrej Properties. | |||
 2 Comments | |||
Comments
I had applied for a plot in Godrej Retreat project at Faridabad and as per requirement, an amount of R.s.5.00 Lacs was deposited vide cheque #138 dated 14.11.2021. As per the agreed terms, if we don't get any allotment during the draw, our money will be refunded max within 30 days. However, inspite of filing the online refund request and thereafter following up a number of times, we are yet to get our refund. Need urgent action on your part as the matter has already substantially delayed.
Madan Behl
priority No.509
Madan Behl
priority No.509
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
50%
Complaints
665
Pending
104
Resolved
301
+91 79 6190 0500
+91 79 6614 0200
+91 80 6761 7800
Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
I have attached the token photo earlier