Godrej Properties — refund amount

Address:560037

Dear godrej,

It's really disheartening to write this email given how big legacy your company has.
I booked a flat in godrej24 in august as part of the prelaunch offer. Since i liked the property, i referred my brother and a friend and both of them booked.
My friend went ahead and paid 2 installments just like me.
My brother paid the 1st installment (Including the booking amount of 1 lakh). Unfortunately/sadly, my brother who is a doctor himself was diagnosed with a serious disease, so he decided to cancel the booking.
Even the sale deed didn't happen. He requested a refund by providing all medical test documents and certificates. Your office decided to cancel and refund the amount by deducting 1lakh.
I am shocked to see this kind of response from a big company like yours. The entire process took a little more than 3 months.

I would request you to review and refund the remaining 1 lakh. Please note that i am still a customer along with my friend.

My brother's name: dr. Sanat kumar mishra
Property address: c904, godrej 24, bangalore
Was this information helpful?
No (0)
Yes (0)
Godrej Properties customer support has been notified about the posted complaint.
Complaint comments 

Comments

I own flat in Godrej Infinity flat no t4c1303. There are lots of quality issues which need to be resolved. Customer care department also not supportive. RM is not responsive. Email me on [protected]@gmail.com to discuss in details.
Godrej Properties Customer Care's response, Mar 13, 2020
Verified Support
Dear Rakesh,

Our team will get in touch with you to address your concerns. For any further assistance, you can write to us at [email protected] or call us on 18002005606 and speak to our representative.

Regards,
Team Godrej Properties
Godrej Properties Customer Care's response, Mar 14, 2020
Verified Support
Dear Rakesh,

Our team is already in touch with you and the issues are being addressed. In case you need any further assistance, we are available on 18002005606. You could also reach us at [email protected]

Regards,
Team Godrej Properties

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Properties
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    665
    Pending
    104
    Resolved
    301
    Godrej Properties Phone
    +91 79 6190 0500
    +91 79 6614 0200
    +91 80 6761 7800
    Godrej Properties Address
    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Godrej Properties contact information