[Resolved] Goibibo — booked the train ticket but not confirmed. not getting amount back also.

[Resolved] Goibibo — booked the train ticket but not confirmed. not getting amount back also.

A Archumj123 from Bengaluru, Karnataka

Hi team, I had booked the ticket on march 29th, to travell on date april 17th. Till today status is booking under process. If i call also it will say there is no recent booking with this number. Not able to cancell the ticket also. Wrote a mail no reply. Tried to chat no use. Booking id : trndfash53nzg7 Screen shot has been attached for the reference. +3 photos Was this information helpful? No (0) Yes (0)
Jun 16, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. May 09, 2019 Updated by Archumj123 how to get money back. and its fraud company Verified Support May 10, 2019 Ibibo Group / Goibibo Customer Care's response Dear Archumj123, Greetings from Goibibo.com This mail is in reference to your booking id: TRNDFASH53NZG7. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27363411. For any clarification, please revert on the Ticket #27363411. Assuring you best of our services. Regards, Team-Goibibo Feb 10, 2020 Updated by Archumj123 Yes got money back, Thanks for the support
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