Goibibo.com — Flight Reschedule

Address:

Pune, Maharashtra

I am trying to rechedule a flight - it is a medical emergency - However the customer support experience is a nightmare. In the email below - I am asked to call a number - when I call the number - I am asked to wrtie to GOIBIBO. When I go the site - there is no email where I can write to !! I mean - do you guys want to torture customers!! Can someone from GOIBIBO please give me a way out - I need to get my team member back - as early as possible. Dear Mr Paraskar, Greetings from Goibibo.com!!! This is in reference to your Online request of Re-scheduling for the Booking ID TUA44TBFA We tried calling you on your registered number, however we were unable to reach you as your number was Not-reachable As per your Re-scheduling Request, below are the charges mentioned :- Date change Penalty : INR 9475 /--Per Person Goibibo Charges : INR 500 /- Per Person Per Sector And The Fare difference or airline tax will be calculated on the real time bases as the fares are subject to change due to the dynamic airline inventory. Would request you to please give us a call on our customer care number mentioned below for the Re-scheduling. So we can discuss this and proceed accordingly. Kind Regards, Goibibo Team [protected] /[protected]Available 24X7) Now download the goibibo app on the go www.goibibo.com/mobile